Overview
Customizing a self-service terminal with Boao Intelligence follows a structured 6-step process designed to minimize risk and ensure you get exactly the product you need. Whether you're customizing a kiosk terminal, card reader, control module, or software application, the same proven process applies.
Typical timeline: 6-10 weeks from initial contact to delivery, depending on project complexity and order quantity.
What You'll Need
- Product specifications: What type of terminal, what functions, what peripherals
- Quantity: Expected order quantity (affects pricing and production timeline)
- Timeline: When you need the products delivered
- Destination: Country for shipping and any specific certifications required
- Budget range: Optional, but helps us recommend the best solution
The 6-Step Customization Process
Submit Your Requirements
Time: 1 day (your effort) Β· Cost: Free
Document your product requirements and submit them to our team. The more detailed your requirements, the more accurate our proposal will be.
What to include:
- Product type (kiosk terminal, card reader, control module, or software)
- Technical specifications (screen size, card types, connectivity, OS)
- Use case and deployment environment
- Expected quantity and target timeline
- Destination country and certification requirements (CE, FCC, UL, etc.)
How to submit:
- Online quote form (recommended)
- Email: sales@boaozn.com
- WhatsApp: +86 136-3251-4967
Receive Engineering Proposal
Time: 24-48 hours Β· Cost: Free
Our engineering team reviews your requirements and provides a detailed proposal. This is a collaborative phase where we refine the solution together.
The proposal includes:
- Technical feasibility analysis
- Recommended solution with specifications
- Detailed timeline breakdown (prototype + production)
- Itemized price quote (unit price, tooling, shipping)
- Payment milestone schedule
You can discuss the proposal with our engineers via email, WhatsApp, or schedule a video call for complex projects. We revise the proposal until you're satisfied.
Confirm Design and Pay Deposit
Time: 1-3 days Β· Cost: Development deposit (varies by project)
Once you approve the proposal, we finalize the design specifications in a written agreement. You then pay the development deposit to start the project.
Design finalization includes:
- Hardware: Enclosure design (CAD drawings), PCB layout, component selection, peripheral integration
- Software: Functional requirements document, UI/UX wireframes, technical architecture
- Testing: Acceptance criteria and test plan
Payment methods: PayPal (with buyer protection), Visa/Mastercard, bank wire transfer (T/T), or Western Union.
Prototype Development
Time: 2-4 weeks Β· Cost: Included in deposit
Our engineering team develops a working prototype based on the agreed specifications. This is where your custom product takes shape.
Development activities:
- Hardware: PCB fabrication, enclosure manufacturing (CNC machining or 3D printing for prototypes), assembly and initial testing
- Software: Core feature development, database setup, API integration, internal QA testing
- Documentation: Technical specifications, user manual draft
You receive:
- Photos and videos of the prototype
- Test reports (functional, environmental, electrical)
- Updated technical documentation
Prototype Review and Approval
Time: 3-7 days Β· Cost: Production milestone payment (upon approval)
Review the prototype materials and decide whether to proceed. This is your opportunity to request modifications before mass production begins.
Review options:
- Remote review: Examine photos, videos, and test reports (free)
- Physical review: We ship the prototype to you for hands-on testing (shipping cost applies)
- Factory visit: Visit our Shenzhen factory to see the prototype in person (by appointment)
If modifications are needed, we revise the prototype (may extend timeline by 1-2 weeks). Once approved, you pay the production milestone payment and mass production begins.
Mass Production and Shipping
Time: 3-6 weeks production + 3-7 days shipping Β· Cost: Final payment before shipment
Mass production begins after prototype approval. Every unit goes through quality control testing before shipping.
Production process:
- Component sourcing and incoming quality inspection
- PCB assembly (SMT and through-hole)
- Enclosure manufacturing (sheet metal, plastic injection)
- Final assembly and integration
- 100% quality control testing (functional, burn-in, visual)
- Packaging with protective materials
Before shipping, you receive:
- Photos and videos of finished products
- QC test reports for each unit
- Packing list and commercial invoice
Shipping options:
- DHL/FedEx Express: 3-7 days (samples, small orders)
- Air freight: 7-15 days (medium orders)
- Sea freight: 25-40 days (bulk orders, most economical)
After final payment, we ship and provide tracking information. You receive your custom self-service terminals, ready for deployment.
Timeline Summary
| Step | Duration | Payment |
|---|---|---|
| 1. Submit Requirements | 1 day | Free |
| 2. Receive Proposal | 1-2 days | Free |
| 3. Confirm & Deposit | 1-3 days | Development deposit |
| 4. Prototype Development | 2-4 weeks | β |
| 5. Prototype Review | 3-7 days | Production milestone |
| 6. Production & Shipping | 3-6 weeks + shipping | Final payment |
| Total | 6-10 weeks | 3 milestones |
Why Choose Boao Intelligence for Custom Manufacturing?
- 15+ years of experience in self-service terminal manufacturing
- Full OEM/ODM capability β hardware, software, and system integration under one roof
- Transparent pricing β no hidden fees, detailed quotes with itemized costs
- PayPal buyer protection β secure payment for international clients
- Global shipping β DHL, FedEx, air and sea freight to 30+ countries
- Quality guarantee β 12-month warranty and 100% QC testing on every unit
- English documentation β SDKs, manuals, and technical specs in English
- Dedicated support β direct access to engineers via email and WhatsApp
Ready to Start Your Custom Project?
Get a free consultation and detailed quote from our engineering team. We respond within 24 hours.
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